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A quick and easy guide to our most exciting and useful features.
How Do I Shop Online?
From the Home page select the shopping link from the navigation bar on the left.
This brings up a Shop by Category Screen. Select your product(s) by either clicking
on the product category or by typing a product in the product search box. When
your product is displayed click Add to Cart or Add to List, depending on the services
offered at the store you're shopping at. The product will now appear in a shopping
cart window on the right-hand side of the screen. Continue adding products in this
manner until your order is complete.
When you are finished with your order, click on the Checkout icon located in the
shopping cart window. This will prompt you to either re-sign in if already a member or
to complete our online registration form to sign up.
Verify that your billing and/or shipping address is correct. If any
changes are needed, click the corresponding link for either the billing or shipping
address fields. Verify your order information in the Order Summary section. If you
need to add any special information to be considered with your order, you can do so
in the box provided under Additional Information.
Proceed to the Payment Details
section and enter your credit card information. To save time for future orders, you
may choose to check the box that stores the credit card details for future fast
checkout. Click Continue. Simply verify your information and proceed to the bottom
of the page and click Confirm Order. Your order is now placed and an online receipt
appears. Please print this receipt for your records.
**If you need to make a change to your order click Back to Cart located above
shipping address details. From the shopping cart screen quantities may be updated,
products added and/or deleted. When complete, click Checkout; this prompts you to
sign in again for security purposes.
How Do I Look Up a Previous Order?
Click My Account link located in upper right-hand corner of the screen.
(If you are not signed in, you will be prompted to do so.) Select Order History
link from bottom of page. From the order history screen, select the order you wish
to review by clicking on the Order Number. This will display the order.
Click Back to Order History to return to the previous screen.
How Do I Change My Newsletter Preference?
Click the My Account link located in upper right-hand corner of the screen.
(If you are not signed in, you will be prompted to do so.) Select the E-Mail Preferences
link. Click Yes to continue receiving newsletters and click No to be removed
from the newsletter list. Finish by clicking Submit.
How Do I Change My E-Mail Address (User Id)?
Click the My Account link located in upper right-hand corner of the screen.
(If you are not signed in, you will be prompted to do so.) Select Change E-Mail Address
(User ID) link. Enter your new e-mail address and then enter it again to confirm your
new e-mail address in the next box. Finish by clicking Submit. *Note: changing your
E-mail address on our site also changes your User ID that you are prompted for at sign-in.
(e.g. - If your new E-mail address is Bob@earth.com, your new User ID is Bob@earth.com .
How Do I Update My Personal Profile?
Click the My Account link located in upper right-hand corner of the screen.
(If you are not signed in, you will be prompted to do so.) Select Update Personal
Profile link. You may update any information as needed in the boxes provided.
Finish by clicking Submit.
How Do I Download and Use Coupons?
Throughout the site you'll see featured E-Coupons. Click on any of them and
follow the instructions to download the coupons. You can also access all the coupons
on our site by clicking on the E-Coupons button located in the
navigation bar on the left side of your screen. Once you find a coupon you'd like
to use, click the Print Coupon button to print it out on your printer. Then
bring the coupon into our store and redeem it at the cash register, just like a
coupon you'd cut from a flyer or newspaper.
How Do I Change My Password?
To change your password, click on the My Account button at the top of the
screen. Then, click the Change Password button and change your password in
the boxes provided and click Submit. A few quick clicks and your security
is ensured.
How Do You Use The Personal Information You Collect About Me?
We keep all information that we gather about our members strictly confidential.
We use it to better serve your needs and to personalize your experience on the site.
We never reveal the information to outside parties or sell it to anyone for any reason.
How Is My Information Secure From Viewing By Others?
We keep your personal information completely secure. It is not available to anyone
outside our company unless you expressly give your permission otherwise.
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American Music
2597 E. Ashlan Ave
Fresno, CA 93726
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Mon |
10am-6pm |
Tue |
10am-6pm |
Wed |
10am-6pm |
Thu |
10am-6pm |
Fri |
10am-6pm |
Sat |
10am-6pm |
Sun |
CLOSED |
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Thanks for visiting American Music Company!!!
If you don't see what you are looking for, please e-mail us at info@americanmusicsales.com. Many of our supplliers don't allow certain items to be advertised on the internet or we just haven't gotten around to posting them all to the site (It's a big job!). You can also call us at 559-221-0233.
If you have placed an order and want to know its status, please e-mail us at orders@americanmusicsales.com.
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Your use of this site indicates your agreement to be bound by our Terms and Conditions.
All prices and products subject to final price confirmation by the retailer. All contents © Copyright 1999-
Retail Up! and American Music.
All rights reserved. This internet site is hosted by Retail Up!, a web site
service provider to fine music stores nationwide.
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